Service Details Include Tab¶

The Include page appears when you create a new report or modify an existing report. Use the options on the Include page to choose which volunteers and service records you want to include in your Service Details report.

Select Format¶

Use the setting under What format do you want for this report? to choose between creating a PDF file, or a Microsoft Excel spreadsheet file.

Select Time Period¶

Your volunteer service information is associated with dates. This section of the Include page allows you to select the time period you'd like to report service for.

Include service for the most recently ended month¶

This option will include service for the most recent complete calendar month. For example, if you run this report any time in May, this option will always include all of the service for April. Beginning June 1^st, the report will include service for May.

This dynamic option is usually best when creating automatic reports, because you won't need to manually edit the report and update the dates included on it.

Include service for this period¶

Use the options here to select what service to include based on the dates for which hours were posted.

These months¶

Include service on the report for one or more months. These selections will always include all of the information available for every calendar month in the range you choose. There is no range limit.

These days¶

Include service recorded for specific dates. With this option, you can choose specific dates rather than complete months. There is no range limit.

Only include service for this Directive¶

This option appears only if you track Mandatory Service in Volgistics.

By checking this checkbox and choosing a mandatory service program, only service entries that list the selected mandatory service program appear on the report.

Select this option if you need to assess or report service performed in a specific mandatory service program. For example, if you require summer interns to perform 80 hours of service each summer, you can use this option to produce a report that includes only the service summer interns performed as part of this program.

Only include service in...¶

If you want this report to include only volunteer service performed in a specific Site, Place, or Assignment, check this box and make a selection from the dropdown list. When you do, only service entries that list the selected Site, Place, or Assignment in the Assignment field appear on the report.

Active vs. Inactive Assignments¶

By default, Service Details reports include service information related to both active and inactive Assignments. You can change the report to only include service information for active, or inactive, Assignments by selecting Active assignments or Inactive assignments instead of the default, Both active and inactive assignments.

Which volunteers do you want to include in this report?¶

Your volunteer records can be identified based on certain fields that appear on the records. The settings in this section can be used to limit which volunteers are used to produce the report's contents.

Tagged volunteers¶

This checkbox is disabled unless you previously tagged one or more volunteer records. Check this checkbox if you want the report to include volunteer service performed by the tagged volunteers.

These volunteers¶

Check this checkbox if you want the report to include service for all of the volunteers you specify using the fields listed below. If you want this report to include service for all volunteers be sure to check this checkbox.

Uncheck this checkbox only if you selected the Tagged volunteers checkbox, and you want this report to include only volunteer service performed by the tagged volunteers.

Status¶

Choose Any if you want this report to include volunteer service performed by volunteers regardless of their current Status.

Choose Any of these if you want this report to include only volunteer service performed by volunteers whose current Status is one of those you check, then check the Statuses you want to include.

As a general rule you should always choose Any volunteer Status (not Any of these) in service reports. This option is based on a volunteer's current Status, which is not necessarily what their Status was at the time they performed their service. Suppose, for example, you're running a 2022 service report. George Bailey's Status may have been Active when he performed service in 2022, but his Status might currently be Inactive. If you include only volunteers whose Status is currently Active, your report would not include George Bailey's 2022 service (nor service for anyone else who is now Inactive). For this reason, you should never exclude volunteers based on their Status unless you have a specific reason for wanting service reported only for volunteers who currently have a particular Status.

Type¶

The Type field appears in the Name box on the Core tab of volunteer records. It can be used to classify volunteers by major programs or categories such as Adult, Junior, Student, Regular, Occasional, Auxiliary, and so forth. Ultimately, each organization decides what the Type field in their account contains.

Choose Any if you want this report to include volunteer service performed by volunteers regardless of what their Type is currently.

Choose Any of these if you want this report to include only volunteer service performed by volunteers whose Type is one of those you check, then check the Types you want to include.

Remember that you may have volunteers who do not have any Type selected on their record. So even if you select every Type the report still may not include all of your volunteers.

Kind¶

The Kind field is located on the Core tab in each volunteer record. It is used to show if a volunteer record is for an individual person or a group that volunteers.

Select Both individuals and groups if you want the report to include both individuals and groups.

Select Individuals only if you want the report to only include individual volunteer records.

Select Groups only if you want the report to only include group volunteer records.

Flag¶

Flags appear in the Flag box on the Core tab of volunteer records. Flags are typically used to classify volunteers into groups that may overlap such as Board of Directors, Donor, Sponsor, Day of Caring, Red Team, and so forth.

Choose Any if you want this report to include volunteer service performed by volunteers regardless of what Flags appear on their Core tab.

Choose Any of these if you want this report to include only volunteer service performed by volunteers who have at least one of the Flags you check, then check the Flags you want to include.

Choose All of these if you want the report to include only volunteers who have all of the Flags you select. When this is selected, your report will not include all volunteer service, but only the volunteer service performed by volunteers who have all of the Flags you selected.

Keep in mind that this setting may be too restrictive if you check more than just a few Flags. For example, if you check five Flags and it is rare for a volunteer to have all five Flags at once, your report may be blank.

Choose Not any of these if there is volunteer service you do not want to include on the report. For example, you may track both paid staff and volunteers in your account and you use an Employee Flag to show which records are for staff members. If you want your report to include just hours from volunteers, you can select Not any of these and then check the Employee Flag so hours served by your staff are not included in the report.

Site¶

This option only appears if you use Site Level Access in Volgistics, and you are a headquarters operator who has access to the volunteer records for all of the Sites in your account.

Note that this filters results based on the Site to which the volunteer is assigned (on their Core tab) not based on the Site that service entries are associated with. To filter based on the Site where service was performed, use the Only include service in... option above.

Choose Any if you want this report to include volunteer service performed by volunteers regardless of which Sites they serve at.

Choose Any of these if you want this report to include only volunteer service performed by volunteers who serve at at least one of the Sites you check, then check Sites you want to include.

Set¶

You can use the Sets feature in Volgistics to query the database to find volunteers who meet certain requirements that are not options on the Include tab. For example, you may want your report to include just the service hours of volunteers who have been at your organization less than a year. In this case, you'd create a Set to locate the volunteers based on their start date first. Then, to limit the report, check the box by This set and pick the name of the Set you created from the dropdown list.

If your report is blank, it is most likely due to one of two things. It may be the other Include tab selections are too restrictive as described in the Keep in Mind call out box above. Or, it may be that the Set itself is not set up correctly to identify the volunteers you want included in the report. One way to check if this is the case is to view the volunteers in the Set.

Complete Report¶

When you're finished choosing the Include options for your report click the Next button to continue to the next step if you're creating or modifying a custom report. If you're running a custom report that you already made, or using a stock report, click the Run Now button when you're ready to have the system create the report file. This file will be sent to the In Box of your Volgistics Mailbox when it is complete.

Related Help¶

• Create Custom Reports